Network Engineer
Softrim Corporation
Estero, Florida
August 2007 – Present
Network and telecommunication systems support for medium
to large sized business that don’t have their own IT staff.

Projects: Implemented several new Small Business Server/Terminal
Server systems with Cisco PIX firewall for remote VPN/RDP access.


Information Technology Manager
City of North Port
North Port, Florida
January 2006 – August 2007
Responsible for the management of the City’s Technology
Department including Systems Management, Network Management, GIS Management, and Telecommunications. Supervision of 15 staff members.

The I&T Division processes an average of over 2,500 work orders a year servicing over 500 users, 400 plus workstations, 24 servers, 369 cell phones, and 400 plus telephones.

I&T operates on a annual budget averaging 1.7 million dollars with five hundred thousand in personal services, five hundred thousand in operating costs, and another seven hundred in capital improvements.

As the IT Manager for the City of North Port, Florida, I take great pride in my achievements, especially the improvements of operating efficiency and the increase levels of services provided. Here is a brief list of a few of the projects under my supervision that I initiated:
●Developed the Help Desk support operations to expedite work orders.
●Developed pro-active systems and alert measures for response to downed equipment
●Polices and procedures to secure and protect the network including new Anti-Virus system and Firewalls.
●Backup and Recovery including Disaster Recovery Operations.
●Introduced additional services above basic PC repair including:
  ♦Application and Database Management
  ♦Document/Archive Management
  ♦Audio-Visual Management
  ♦Telecommunications
  ♦Training Services
  ♦Web Based Information Services
  ♦Wireless Networking
  ♦GIS/Mapping Services
  ♦Emergency Issues
●Configured new City Hall LAN of Cisco 3650 Switches.
●Configured new Police Dept LAN.
●Upgraded and configured Municipal WAN Frame Relay.
●Upgraded Exchange 2000 to Exchange 2003.
●Upgraded Windows Server 2000 to Windows Server 2003.
●Configured Group Policy and Login Scripting.
●Installed new 3.0 terabyte File Server.
●Installed new Backup Tape Library System.
●Installed and configured new Anti-Virus System.
●Installed and configure new VPN Solution.
●Contracted off-site Disaster Recovery System.
●Configured new facility-to-facility Wireless Network.
●Installed and configured a HOT-SPOT public Wi-Fi.
●Upgraded AS/400 Financial System with new IBM i5 Server.

2005 – 2006 Major Accomplishments
●New City Hall Move – successfully created a new facility network and transitioned users and the City’s current systems to the New City Hall.
●New Police Station Move – successfully created a new facility network and transitioned users and the Police system to the New City Hall.
●HTE Upgrade – installed a new iseries5 IBM server to provide faster performance and larger storage for data. Then performed the fist phase of upgrading our city wide financial system from the old version 6.0 to the new version of 3.0
●Annual Computer Replacement Program – a three year cycle of replacing workstations, servers, and printers to keep up with technology and provide the best performance. This year 51 workstations and 43 laptops were replaced.
●Phone System Expansion – to provide the same technology and services found in the new phone switch at City Hall to all City facilities, I&T implemented the installation of 3 new remote systems at Utilities, Public Works, and Fire Rescue Administration.
●Wireless Fire Station Project – to provide a faster and more reliable network for the facilities of Fire Rescue, towers and wireless dishes were installed and bandwidth leased from DayStar.


Network Engineer/IT Projects Manager
City of Fort Myers
Fort Myers, Florida
October 2000 – November 2004
Municipal Network Administration. Project Management.
Website Administration. Operational supervision of network
technicians, webmaster, and helpdesk technician.

The City of Fort Myers Network consisted of:
●429 network users
●350 workstations
●18 NT Servers
●17 Novell Servers.
●Included in the City's WAN are 22 city facilities with over 2,000 pieces of hardware including installation and termination of network cables, patch panels, fiber ports, support of switches, hubs, routers, printers, monitors, workstations, laptops, scanners, cameras and other peripherals and over 150 software applications.

As Network Engineer for the City of Fort Myers, I take great pride in my achievements', especially the improvements of operating efficiency. Please review the brief list of a few of the projects I completed:

●Network Conversion to Windows 2000 Server and Windows 2000 Professional Workstation. Internet and Email Policies to inform user's responsibilities and limitations.
●Computer Users Handbook for orientation and basic use of the City's network.
●Developed the Help Desk support operations to expedite the work orders.
●Polices of the network system to secure and protect the network.
●Firewalls enforced to secure and protect the network from intrusion access.
●Anti-Virus Protection system for all servers and workstations that update, scan, and block automatically across the network.
●Implemented the following software applications for various city departments
  ♦Tidemark Permitting System for Community Development
  ♦Sirus Ticketing & POS System for the Edison Home and Ft. Myers Museum.      ♦PGA -Golf Tee Time and POS System for the Golf Courses
  ♦Eden Financial System - City Wide (Co manager with development team)
  ♦ArcGIS for Engineering
●Networking Issues
  ♦Upgraded Windows 2000 to Windows 2003.
  ♦Email conversion from Novel GroupWise to Exchange 5.5.
  ♦Upgraded Exchange Server 5.5 to Exchange 2000.
  ♦Network Infrastructure Upgrade from T-1 Frame to Fiber Optic.
  ♦Upgraded Anti-virus System
  ♦Maintained Network Security and VPN System
  ♦Installation and configuration of a Wireless Extended Network.
  ♦Installation of Clustered Servers for new software applications.
  ♦Installed Sonicwinds and Whats-Up-Gold to better analyze the network.
●Other Duties included Software Projects Manager, Webmaster, Trainer, Graphic Specialist, Network Technician, Help Desk Technician.

CEO & Systems Administrator
Afcon Communications, Inc.
Port Charlotte, Florida
July 1997 – October 2000
Co-Owner. Management of a 5000 plus user Internet Service
Provider (ISP) Network. Webmaster. Supervision of 5 staff members.

Afcon.net was my own company created in my garage as a startup ISP. From 700 dial up customers dialing into my garage, I turned the company into a 3000 customer base company and moved it to a retail commercial location with 192 dial-up modems and 6 T-1s to the internet including a computer store. The company also provided website design and hosting, business network and point-of-sale systems. With the expansion of AOL, MSN, and others into the small towns, the company could not compete with national services, so as a result, I sold the customer base and web hosting services to Skyline.

During my tenure with my official title as System Administrator, I started as a one man operation and developed a full service business supervising 6 employees providing the following services:
●Customer Service Account Management
●Office Management – Accounting/Billing - Payroll
●Technical Support & Software Installation
●Web Design and Hosting Services
●PC Sales and Service
●Online Services – e-Commerce
●Supervised the staff of:
  ♦Customer Service Representative
  ♦Technical Support Specialist
  ♦PC Repair Technician
  ♦Webmaster
  ♦Office/Accounts Manager
  ♦Sales Manager
  ♦System Administrator - Self

The company also started an online coupon service, click-save-go.com, and several online newspapers.